SuperNX / Privacy
Privacy policy
SuperNX is a tolerance-chain analysis tool for Siemens NX parts, operated from nxtolerance.com. This policy covers the product and this site. The short version: we collect what the service needs to run, we delete uploaded part files on a fixed schedule, and we never sell or train on your data.
What we collect
- Account data. Email and display name via Google Firebase authentication when you sign in.
- Uploaded content. NX .prt files you choose to analyze, and the analysis outputs they produce (report, toleranced model).
- Product telemetry. First-party usage events (page views, session duration) via our own beacon — no third-party advertising trackers.
- Operational logs. Request metadata (IDs, sizes, timings, status codes) for reliability and abuse prevention.
What we use it for
- Running the tolerance analysis you asked for, and returning your report and model.
- Account management and workspace continuity.
- Keeping the service reliable and preventing abuse.
We do not use uploaded parts or analysis content for advertising, profiling, or training machine-learning models.
Sharing
Only the sub-processors listed on Security & data handling ever touch your data: Cloudflare (hosting/storage), Google Firebase (sign-in), and Anthropic (AI inference on model-derived data, under API terms that prohibit training). We do not sell data, and we do not share uploaded content with anyone else.
Retention
Uploaded source files are deleted automatically ≤24 h after analysis completes; reports and toleranced models persist until you delete them; logs age out within 30 days; account data persists until you delete the account. The full retention table is on the security page.
Your rights
You can access, export, or delete your data: delete analyses from the workspace, or email privacy@nxtolerance.com to delete the account entirely (removes account data plus stored outputs). Depending on your jurisdiction you may have additional rights (access, portability, objection) — the same address reaches us.
Cookies
Essential cookies only — authentication and session state. No advertising or cross-site tracking cookies.
Changes
If this policy changes, the effective date above moves and material changes are noted on this page.
Contact
privacy@nxtolerance.com · security issues: security@nxtolerance.com